Terms and Conditions for SMS Communication – Diamond Dental
1. SMS Consent Communication:
By providing your phone number and consenting to receive SMS messages from Diamond Dental, you agree that the information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. Your phone number will only be used for appointment-related reminders and confirmations, and other relevant communications directly related to your dental care.
2. Types of SMS Communications:
If you have consented to receive SMS messages from Diamond Dental, you may receive the following types of communications:
- Appointment Reminders: Notifications about your scheduled appointments with us.
- Follow-up Messages: Reminders or follow-ups after your appointment to ensure your well-being or confirm next steps.
3. Message Frequency:
Message frequency may vary depending on the type of communication you consent to receive. You may receive up to 5 SMS messages per week, related to your appointments or other important updates related to your dental care.
Example message frequency:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4. Potential Fees for SMS Messaging:
Please be aware that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. Message and data rates are determined by your mobile service provider.
5. Opt-In Method:
You may opt-in to receive SMS messages from Diamond Dental by any of the following methods:
- Verbally, during a conversation with our office staff.
- By submitting your phone number through our online contact form or secure patient portal.
- By filling out a paper form at our office.
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues or need assistance with SMS communication, you can reply with the keyword "HELP." For further assistance, feel free to reach out to us directly at barrydiamonddental.com or call our office at (216) 206-8075.
8. Additional Options:
If you do not wish to receive SMS messages, you may simply choose not to check the SMS consent box on our forms when submitting your information.
9. Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary based on your interactions with our office.
By opting into SMS communications with Diamond Dental, you acknowledge that you have read, understood, and agree to these terms and conditions regarding SMS messaging.
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